Mukuru opens money transfer “Drive-Thru” in Chisipite

Mukuru has launched a drive-thru service in Chisipite, Harare for domestic and international money transfers and plans to launch a similar facility in Bulawayo soon.

The drive-thru is one of the South Africa-based financial services platform’s newest locations in Zimbabwe, joining nine other sites which launched in February 2023.

Marc Carrie-Wilson, country manager for Zimbabwe at Mukuru told The Fintech Times that the drive-thru idea proved to be the safest and most convenient option for their customers. He said:

As we increase our footprint in the country, we explored various innovative ideas to push the envelope and challenge the type of locations that we have as a financial services company.

Safety remains a top priority for us, and the drive-thru idea proved to be the safest and most convenient option for our customers.

The Chisipite drive-thru is open from 7 am to 7 pm daily (including public holidays) and comes with a ‘walk-in’ option for customers who wish to register or visit the location on foot.

Out of the ten new locations, Chisipite is the only drive-thru at the moment, but we hope to launch one in Bulawayo in the next phase.

According to the World Bank, remittances to Sub-Saharan Africa grew an estimated 5.2 per cent to US$53billion in 2022, compared with 16.4 per cent the previous year.

Meanwhile, Mukuru has also launched a series of services in the past few months to build a diverse product offering for customers.

The company has partnered with Multichoice to make paying for DStv more convenient.

Mukuru also formed a partnership with Bereka to deliver money transfers directly to customers across Zimbabwe.

Carrie-Wilson also revealed that Mukuru has an ongoing partnership with wholesaler Metro Peech & Browne, who make purchasing groceries, stationery and appliances more convenient for Zimbabweans.

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